BalaKata

Headhunter: Indonesia is the brainchild of Haryo Utomo Suryosumarto, a professional headhunter and strategic recruitment consultant based in Jakarta, Indonesia.
This dynamic startup consulting company mainly conduct executive search process on behalf of our corporate clients for middle and senior level management positions, up to the C-level appointments in several major industries (consumer, industrial, natural resources, healthcare, and technology).
Since its establishment in May 2009, Headhunter: Indonesia is rapidly becoming one of the most sought-after recruitment consulting firms in Indonesia, and currently working on behalf of various corporations based in Indonesia, Singapore, Malaysia, USA, Thailand and India.
Customer Service Manager
Our client is a US giant manufacturing company with a worldwide brand recognition. Due to their expansion plan in 2010, they are currently looking for a professional with a strong knowledge and experience in handling the customer service aspect of the manufacturing industry to fill a vacant position as Customer Service Manager.
Requirements:
Proven ability and previous experience to:
* Provide outstanding customer services
* Develop and train work force, build relationships, utilize skills of workforce most appropriately manage front end operations effectively
* Process information/merchandise through computer system and register system
* Developing customer service procedures, policies and standards
* Training staff to deliver a high standard of customer service
* Leading or supervising a team of customer service staff
* Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
Qualifications:
* Minimum of 5 (five) years managerial experience in handling customer service department, preferably from the manufacturing industry
* Holds a minimum of Bachelor Degree from a reputable university
* Ability to manage complex operations, processes and multiple assignments
* Ability to manage staff in a people focused manner
* Strong analytical and problem solving skills and the ability to successfully interact with staff and internal partners to problem solve to achieve goals.
* Excellent communication, organizational, motivating and planning skills
* Computer literate (Microsoft Office & SAP is a must)
Work Location:
* Bogor (West Java)
Brand Manager
Our client is one of the most innovative fast moving consumer goods companies in Indonesia (in terms of the product development). Due to their extensive preparation to launch portfolio of new innovative products, they are currently looking for a highly creative professional who has significant experience in launching and developing new brand of products (especially in food products) as their new Brand Manager.
Requirements:
* An adventurous person who like the challenge of establishing new product to become a prominent brand in the market
* Passionate about brand launching and its development strategy to break into a completely new market
* Understanding about blue ocean strategy implementation in the brand development
* Strong leadership and effective team building skill
* Solid interpersonal, communication and negotiation skills
* Good ability to work independently, as well as assemble and lead a new team
Qualifications:
* Bachelor Degree from a reputable university
* Minimum of 5 (five) years proven experience in brand development management, especially in the food & beverages industry
* Strong understanding of a variety of creative promotional activities
* Preferably has a strong network relationship with modern retail outlets
Work Location:
* Tangerang (Banten)
Remuneration:
* Negotiable
Apply for Job Customer Service Manager:
www.headhunterid.catsone.com/careers/index.php?m=portal&a=apply&jobOrderID=183794
Apply for Job Brand Manager:
www.headhunterid.catsone.com/careers/index.php?m=portal&a=apply&jobOrderID=183790